eDesk
eDesk is a helpdesk platform built specifically for e-commerce brands, centralizing customer queries from channels like Amazon, Shopify, and social media. With over 70 native integrations and AI-powered automation, it streamlines support and boosts response efficiency.
Replyco
Replyco is a multi-channel helpdesk solution tailored for online sellers—consolidating messages, chat, and social media in one inbox with AI-driven automation and unlimited integrations. It accelerates customer support and maintains order visibility.
ZonSupport
ZonSupport provides Amazon seller support and agency services, offering expert case handling, listing management, and customer service strategies. Their deep expertise helps sellers navigate suspensions, cross-border expansion, and compliance.
Onepilot
Onepilot is a scalable customer support outsourcing platform that blends human agents with AI, offering 24/7 service tailored per brand’s volume and workflow needs. It supports e-commerce businesses with flexible, on-demand ticket management.
Edesk
Multichannel helpdesk built for eCommerce and marketplace sellers.
Centralizes customer communication from Amazon, eBay, and more.
Includes AI tools, SLA tracking, and team performance metrics.
Great for improving customer satisfaction and response times.
Replyco
Customer messaging platform built specifically for eCommerce.
Unifies messages from Amazon, eBay, Shopify, and others.
Offers automated responses, tagging, and performance reports.
Helps teams stay organized and improve buyer experience.
Zonsupport
Amazon customer service outsourcing agency and support tool.
Delivers white-label CS solutions to FBA/FBM sellers worldwide.
Handles returns, refunds, questions, and feedback professionally.
Integrates seamlessly with seller workflows and policies.
Onepilot
Outsourced customer support platform with human agents.
Offers scalable service with 24/7 coverage in multiple languages.
Ideal for brands needing consistent, expert eCommerce CS.
Integrates easily with Shopify, Amazon, and CRMs.
Dreamsupport
Dedicated customer support for eCommerce businesses.
Trained agents offer chat, email, and voice support solutions.
Custom SOPs built per brand to match tone and expectations.
Focuses on reducing response time and increasing buyer satisfaction.